Refund policy

Eri Investing, operated by Eri Investing Media.
Last Updated: September 27, 2026

This Return and Refund Policy applies to physical books purchased through the Eri Investing book store. By placing an order, you agree to this policy. Online courses and digital products purchased at www.eriinvesting.com are covered by the separate Refund Policy published there.

All Sales Are Final

We do not accept returns or exchanges for change of mind, for ordering by mistake, or because you no longer want the book. Refunds are also not issued for dissatisfaction with the content or for expectations of financial or income outcomes. Eri Investing does not guarantee financial results, income, or performance. Please read the product description and confirm your shipping address before you place your order.

Damaged, Defective, or Wrong Item

If your book arrives damaged or defective, or you receive the wrong item, email makele@eriinvesting.com within 7 days of delivery with your order number and a photo. We will send a replacement or refund you in full, including shipping, at our cost. You do not need to send the book back unless we ask you to.

Lost Orders

If your order does not arrive within 15 business days of dispatch, email us with your order number. We will trace the parcel with the carrier and either replace it or refund you.

Incorrect Address

If an order is returned to us because the address entered at checkout was incomplete or incorrect, we will reship it once the shipping cost is paid again, or refund the price of the book less the original shipping cost.

Cancellations

You may cancel an order before it has been dispatched by emailing makele@eriinvesting.com with your order number. Once an order has been dispatched it cannot be cancelled.

Duplicate or Accidental Charges

If you were charged twice or by mistake, contact us and we will refund the duplicate charge.

How Refunds Are Issued

Where a refund applies, it goes back to your original payment method within 10 business days of approval. Your bank or card company may take a few more days to post it.

Chargebacks and Payment Disputes

If you experience an issue, please contact us before opening a chargeback or payment dispute so we can resolve it fairly and quickly.

Contact

For refund related questions or support, email makele@eriinvesting.com. We aim to respond within 2 to 3 business days.